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Different Types of IT Support Services
The technological advancements we’ve seen in the past couple of years have changed the way businesses operate. Almost anything today in business is driven by the internet and information technology. So it’s only safe to say that organizations need to secure their IT functions in order to increase productivity and efficiency. However, managing IT services is no easy task. It involves certain functionalities that require sophistication, finesse, and expertise. Luckily, there are several IT support services out there that can help businesses maintain and manage their internal IT infrastructures.
What Is an IT Support Service?
Information technology, or simply known as IT refers to the set of methods and processes that involve the use of computers, websites, and the internet. Considering that we live in an era where almost everything is computer-driven, all IT-related functions and tools need support and maintenance. This is where IT support services come into the picture. Basically, they refer to the process of providing support to all kinds of IT-related issues such as network setup, database management, cloud computing and so on. The main goal of these services is is to make sure that all IT-related functions are working seamlessly.
Why NETEX Support Service?
Domain Knowledge
We have accumulated deep domain knowledge in diverse IT infrastructure components including hardware, network, applications, etc.
Human Resources
Our IT professionals work in different industries on a wide range of technologies.
Flexibility
We provide flexible and customized solutions to satisfy a wide range of customer needs.
Customer Satisfaction
We believe that end-users are more than just users, they are customers as well. This core value is reflected in the service our agents provide, and has helped our clients increase their customer satisfaction (CSAT) scores.
We Solve Real Problems
what can we do for you?
Troubleshoot network errors before they happen
Maintenance and manufacture updates to existing software and firmware
Website repair and management
Network protection and data confidentiality
System software maintenance
Analysis of current system development
Remote Installation
The possibility of linking the branches of activity to each other
Systems conversion, maintenance, and transition
Rise To The Top
Our Team
- Offers expert support in areas from network planning to server configuration for small and large business networks.
- Provides quality solutions, services and IT support for SME’s.
- We are an IT support and services company specializing in building and maintaining IT infrastructures.
